Mark Acton

Critical Services Director, CBRE

Mark’s role as Critical Services Director is to provide data centre specific thought leadership to CBRE’s Global Data Centre Solutions business and ensure that the DCS service offering continues to set the highest possible benchmark worldwide in the data centre arena. CBRE Data Centre Solutions (DCS) offers customers the delivery of data centre specific facilities management, engineering, technical services, risk reviews, accreditations and diligence reports as well as a large range of IT services. With over 25 years’ experience in the IT industry Mark has specialised in the field of Data Centre Operations for over 20 years, concentrating on the delivery of business critical services from highly reliable, world class 24×365 Data Centres. This has included consultancy and technical advice as well as senior management roles responsible for service delivery and both strategic and operational management within the industry. A technical operations manager with extensive international experience and solid technical skills covering both Data Centre Facilities Design and IT Operational and Technical Management. A regular public speaker and industry advisor on data centre technical issues, currently acting as consultant to a number of data centre operators and solutions developers as well as being the current Chair of the EU Code of Conduct on Data Centres Best Practice Committee.